Terms & Conditions

Service Terms & Legal Agreement

Please read these terms and conditions carefully before using our services. They govern your relationship with EBS Group.

Terms and Conditions

Last Updated: August 2025

These Terms and Conditions ("Terms") govern your use of EBS Group's services and website. By using our services, you agree to be bound by these Terms.

1. Service Description

EBS Group provides business setup, corporate services, and related consulting services in the UAE, including:

  • Company formation and registration
  • Visa processing and immigration services
  • Accounting and tax services
  • Banking and financial services
  • Legal and compliance services
  • IT and corporate services

2. Client Obligations

As a client, you agree to:

  • Provide accurate and complete information
  • Submit required documents in a timely manner
  • Pay all fees and charges as agreed
  • Comply with UAE laws and regulations
  • Maintain confidentiality of sensitive information
  • Notify us of any changes to your circumstances

3. Fees and Payment

Service Fees

  • Fees are quoted in UAE Dirhams (AED)
  • All fees are exclusive of VAT unless stated otherwise
  • Additional charges may apply for expedited services
  • Government fees are subject to change without notice

Payment Terms

  • 50% advance payment required to commence services
  • Remaining balance due upon service completion
  • Late payments may incur additional charges
  • Refunds subject to our refund policy

4. Service Delivery

We strive to provide efficient and timely services, however:

  • Processing times depend on government authorities and third parties
  • Delays may occur due to incomplete documentation
  • We are not responsible for delays beyond our control
  • Service timelines are estimates and not guarantees
  • We will keep you informed of progress and any delays

5. Limitation of Liability

EBS Group's liability is limited as follows:

  • We are not liable for indirect or consequential damages
  • Our total liability shall not exceed the fees paid for the specific service
  • We are not responsible for government policy changes
  • Client decisions based on our advice are at their own risk
  • We provide professional advice but cannot guarantee outcomes

6. Intellectual Property

All content on our website and materials provided are owned by EBS Group. You may not reproduce, distribute, or use our intellectual property without written permission.

7. Confidentiality

We maintain strict confidentiality regarding client information:

  • Client information is kept confidential
  • Information is shared only with authorized personnel
  • We comply with UAE data protection laws
  • Confidentiality obligations survive service termination

8. Termination

Services may be terminated:

  • By either party with written notice
  • Immediately for breach of these terms
  • If client fails to provide required information
  • If payment obligations are not met
  • Upon completion of agreed services

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

10. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms, please contact us:

Email: legal@ebsgroup.ae

Phone: +971 4 303 8333

Address: EBS Group, Dubai, UAE

WhatsApp